INITIAL SITUATION

ACHIEVEMENTS FULFILLED

• Multiple isolated systems to manage the operation of the company and important records managed in Excel

• Manual interface processes to update information between these applications

• The information was divided partially in different areas

• Unreliable data and reports

• Manual processes for monitoring QA's (service requests) of clients

• Processes that required authorizations were made by telephone or via mail, which generated delays in operations

• Due to the number of isolated applications, efforts and information were duplicated

• Inventories were valued for the accounting record but there was no cost of accounting

• Changes in applications required high costs and waiting times

• Limited reports in applications

• Deficiency in security processes

• People should learn to use more than one tool for their day-to-day work

• Areas of the company working independently and reprocessing information

• Integration with Elastix / Asterix, Jasper Reports and WSO2 for Big Data analytical solution.

• Centralized database with reliable information

• Workflows (alerts, approvals) and integrated document management.

• Multi-company solution, multi-language, multi-currency meeting standards

• Integrated Audit

• Effective management of inventories and cost details

• Autonomy to modify, customize and extend the product by trained company users in record time

• Unlimited reports on all the operations carried out in the system. Five reporting engines that allow you to design and modify according to the needs of users

• Security integrated by roles + users and with maximum control at the level of: documents, operations, companies, data

• A single integrated application that facilitates the learning processes of users who enter the company

• Areas of the company working in an integrated and collaborative way optimizing times in their day-to-day tasks.